Return, Shipping and Privacy Policies
RETURN POLICY
Returns & Exchanges
We want you to be confident in every purchase from Damn Good Putter Co.
If you’re not completely satisfied with your order, you may request a return within 14 days of delivery.
To be eligible for a return:
Item must be unused and in original condition
Item must be in original packaging
Proof of purchase is required
Due to the nature of our products, we do not accept returns on worn or used items.
Exchanges
We currently do not offer direct exchanges.
If you would like a different item:
Submit a return request
Place a new order for the desired product
Return Shipping
Customers are responsible for return shipping costs
Original shipping charges are non-refundable
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at jeremy@damngoodputter.com and we’ll make it right.
How to Start a Return
Email us at jeremy@damngoodputter.com
Include:
Your order number
Reason for return
SHIPPING POLICY
Shipping Information
All orders are processed within 1–3 business days.
Once shipped, delivery times may vary depending on your location.
Estimated Delivery Times
Standard Shipping (U.S.): 3–7 business days
Shipping Rates
Shipping costs are calculated at checkout based on your location.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Delays
Please note that shipping times may be affected by:
Carrier delays
Weather conditions
Holidays
Damn Good Putter Co. is not responsible for delays once the package has been handed off to the carrier.
PRIVACY POLICY
Damn Good Putter Co. respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect the following information when you visit or make a purchase:
Name
Email address
Shipping and billing address
Payment information (processed securely through third-party providers and is NOT stored on our website)
Website usage data (via cookies and analytics tools)
How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate with you about your order
Improve our website and customer experience
Send occasional marketing emails (only if you opt in)
Sharing Your Information
WE DO NOT SELL OR RENT OUR YOUR PERSONAL INFORMATION! (we hate spam too!)
We may share your information with trusted third parties to:
Process payments
Ship orders
Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic.
You can choose to disable cookies through your browser settings.
Data Security
We take reasonable measures to protect your personal information, but no method of transmission over the internet is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time.
Contact
If you have any questions about this policy, contact us at jeremy@damngoodputter.com.